Shipping Policy
Thank you for shopping with us! We’re committed to delivering your cycling gear quickly, reliably, and affordably. Please review our shipping policy below.
Shipping Locations
We currently ship to all 50 U.S. states, including APO/FPO addresses and U.S. territories. At this time, we do not offer international shipping.
Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays).
During high-demand periods or sales events, processing may take an additional 1–2 days.
Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | FREE on orders $50+ or $5 flat rate |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Overnight Shipping | 1 business day | Calculated at checkout |
Delivery times are estimates and may vary based on location and carrier delays.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. You can also track your order in your account dashboard.
Shipping Carriers
We partner with trusted carriers such as UPS, USPS, and FedEx to ensure reliable delivery.
Backorders & Pre-orders
If an item is on backorder or pre-order, the estimated shipping date will be noted on the product page. Your order will ship as soon as all items are available.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team within 7 days of delivery. We’ll work with the carrier to resolve the issue or send a replacement.
Contact Us
For any shipping-related questions, please reach out to our customer service at:
📧 contact@picksandpedals.com
📞 +1 (972) 772-5237